Reference

Our Legal Framework and Your Rights

parimath operates under a legal framework designed to be transparent with every person who opens an account.

Jurisdiction-Dependent AccessData Retention PolicyAccount Security TermsUser Rights & RequestsGoverned by Applicable Law

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What Our Legal Terms Actually Cover

parimath Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal terms establish the conditions under which your account is created, maintained and, where necessary, closed. We collect only the account data required to operate your wallet and process withdrawals — payments made via UPI, Paytm or PhonePe are logged against your account for audit

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and dispute purposes in line with standard financial record-keeping obligations. Jurisdiction determines eligibility: if local law in your state or territory restricts access to real-money gaming platforms, those terms take precedence and we are bound to honour them. Personal data is retained for the period mandated
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by applicable Indian financial regulation, after which it is deleted or anonymised. Any changes to these terms are communicated via the registered email on your account before they take effect, giving you time to review and act.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT FOR LEGAL QUERIES

Reach Us on Legal and Policy Matters

If you have a question about your rights under our terms, a data request, or a concern about how your account has been handled, these are the three channels we monitor for legal and compliance correspondence. We aim to respond to formal legal queries within 72 hours on business days.

Team online

Legal Email

Send formal data requests, account dispute notices or policy clarification queries to our dedicated legal address. We log every submission and respond within 72 business hours with a reference number.

Live Chat

Our support agents can escalate policy-related questions to the compliance team during a live chat session. Available daily; complex legal matters get a written follow-up via your registered email address.

Account Help Centre

The Help Centre holds copies of current terms, previous version archives and data-request forms. Log in, navigate to the Legal section and submit your query directly through your verified account portal.

HOW WE HANDLE POLICY

Data Handling, Cookies and Account Security Practices

The six areas below describe how parimath manages the legal obligations that come with operating a real-money account platform for India.

Data Collection Scope

We collect name, registered mobile number, email and payment identifiers (UPI VPA or Paytm-linked number) at account creation. No additional data is collected without your explicit consent or a legal obligation requiring it.

Cookie Policy

Session cookies keep your lobby state intact across page loads. Analytics cookies are anonymised and never tied to your personal account record. You can opt out of non-essential cookies through your browser settings at any time.

Account Security Measures

Accounts are protected by two-factor authentication via your registered mobile number. Every login attempt and withdrawal request is logged with a timestamp and device fingerprint so anomalies can be flagged and investigated promptly.

Data Retention Period

Transaction records tied to UPI, PhonePe or Paytm payments are retained for the period required under applicable Indian financial regulation. Once that period lapses, records are deleted or irreversibly anonymised from live systems.

Who to Contact for Changes

To update your registered name, mobile number or email, submit a verified request through the Account Settings page or email our legal team directly. Identity verification is required before any personal data is amended.

Requesting Your Data

You may request a copy of all personal data we hold against your account at any time. Submit the request via the Help Centre form; we will compile and deliver the data package to your registered email within 14 calendar days.

Frequently Asked Questions on Our Legal Terms

These questions cover the legal topics we hear about most — your rights, how your data is used, what happens to your account under jurisdiction changes, and how to raise a formal dispute. If your question is not here, the Help Centre and legal email channel are the right next step.

Access depends entirely on local law in your state or territory. Where real-money gaming platforms are permitted under applicable Indian law, you may open an account. Where local law restricts access, that restriction takes precedence and we comply accordingly.

We collect your name, email address, registered mobile number and the payment identifier you use — such as your UPI VPA or Paytm-linked number. No additional personal data is collected without a clear legal basis or your explicit consent.

Transaction records including UPI, Paytm and PhonePe payment logs are retained for the period mandated under applicable Indian financial regulation. After that statutory period, records are permanently deleted or fully anonymised from our live database.

Yes. Submit a data access request through the Help Centre form while logged into your account. Our legal team will compile your full data package and deliver it to your registered email address within 14 calendar days of receiving the verified request.

Send a written dispute notice to our legal email address with your account ID, the transaction reference and a clear description of the issue. We log every submission, issue a reference number, and aim to respond within 72 business hours with next steps.

If a jurisdiction change affects your eligibility, we will notify you at your registered email before any account restriction takes effect. Outstanding wallet balances remain accessible for withdrawal through UPI or PhonePe during a defined transition window.

Any material change to our terms is communicated to your registered email at least seven days before the updated terms take effect. You may review the current and archived versions of our terms at any time through the Legal section of the Help Centre.

Our Legal Framework and Your Rights

Reach Us on Legal and Policy Matters

Legal Email

Live Chat

Account Help Centre

Data Handling, Cookies and Account Security Practices

Data Collection Scope

Cookie Policy

Account Security Measures

Data Retention Period

Who to Contact for Changes

Requesting Your Data

Frequently Asked Questions on Our Legal Terms

01 Is parimath available to me under Indian law?

02 What personal data does parimath collect when I register?

03 How long does parimath keep my transaction records?

04 Can I request a copy of all the data parimath holds about me?

05 How do I raise a formal dispute about my account or a transaction?

06 What happens to my account if the legal status of gaming changes in my state?

07 How will I know if the legal terms on parimath change?

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